Understand and present Company’s product offerings and competitive advantages. Identify new business opportunities by creating and implementing campaigns to identified target markets (e.g. channel, role, geography, problem, etc.). Develop account penetration strategies and close business. Develop thorough understanding of each account’s industry and business. Sell products via webinar and telephone.
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ClearStar is a leader in background and medical screening technology, developing innovative products that have helped companies hire better for 25 years. The company has expanded quickly, and we have just secured additional investment to meaningfully accelerate our growth. Much of this growth will come from deep, strategic partnerships and direct sales. To date, with dedicated resources, we have built several strong partnerships that drive substantial new revenue. The individual contributor role is critical to our overall success. The Sales Director role is an exciting individual contributor role within ClearStar. This role will take incoming partnership leads, cultivate and close the account to billing. The position will also entail cold calling, development of leads, and overall sales knowledge. Business development and selling skills to design, negotiate, and deepen profitable referral relationships; the ability to work with marketing to craft joint, co-sponsored campaigns; sufficient comfort with technology to manage both partners’ and ClearStar product teams’ expectations on integration timelines; and strategic and project management skills to build a successful client partnerships program from the ground up. ClearStar is at an exciting inflection point in its journey, and the Sales Director will play a critical role in accelerating our growth. The right candidate will have a track record of consistently exceeding targets in partnerships, business development, and/or sales roles, with the entrepreneurialism and energy to build a new program that positions ClearStar as a partner of choice.
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Responsible for completing employment, education and certification verifications along with professional, personal and landlord references.
The Client Service Advocate – Level 1 (Retail Clients) will be responsible for serving as a direct point of contact for retail customers to provide requested information, training or resolution for reported issues by performing the following duties:
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Transportation:
Account Manager will serve as the dedicated point of contact for an assigned group of customers. Responsible for establishing, and maintaining, client relationships to ensure maximum client satisfaction. Required to review all client account activity, and other key elements, for issues and opportunities for improvement as well as proactively pursue solutions and capitalize on available opportunities. The primary focus is to provide superior service and solutions to all clients.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor’s degree from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience. Supervisor experience of 4-6 people required.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, QuickBooks, live person chat capabilities, web conferencing, order processing systems and database software.
Certificates and Licenses:
Previous experience with internet programs required. Additional certificates and licenses not required.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to walk.
ClearStar is a leader in background check and medical screening technology, developing innovative products that have helped companies hire better for 25 years. The company has expanded quickly, and we have just secured additional investment to meaningfully accelerate our growth.
To achieve our ambitions, we are now creating new, empowered product teams to build cutting-edge products. Reporting directly to the Director of Product Management, the Product Manager will lead one of these new teams, ensuring the value and viability of the product. The Product Manager will be expected to develop and champion the vision of the products, serving as the biggest advocate for end-users and stakeholders while working closely with Software Engineering, Quality Assurance, DevOps and Client Service teams. The ideal candidate will be passionate, innovative, and accountable in terms of delivering value to the users and customers.
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Summary: Core purpose of the Implementation Specialist is to successfully lead onboarding of new clients and accounts. The role will build and establish the foundation of each new client’s relationship with ClearStar and specific services ClearStar supports. Oversees clients and partners to establish best practice for the launch and successful integration of their ClearStar screening solution while maintaining a high level of professionalism.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree (B. A.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.
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Do you relate well to a wide variety of people, always display a positive attitude, and are committed to excellence? Do you also like talking on the phone and entering data into the computer? If your answer is “YES!” then apply to join our team today as a full-time Verification Specialist in our Sacramento office. This is a dynamic position where you will learn the entire
suite of our verification products and background screening services. When you verify employment, education, and credential history it allows our clients to make informed hiring decisions.
Do you have a track record of over-achieving at work? Are you a problem solver? Do you easily build trusting and long-lasting business relationships with clients? If your answer is “YES!” then apply today to join our team as a full-time Client Services Representative in our Sacramento office. As a Client Support Representative, you will provide outstanding service by building client rapport, continually educating clients on the use of our technology and best practices, and exceeding the client expectations. We offer comprehensive background screening services, products, and solutions that empower our clients to make compliant and informed hiring decisions – choosing the right person for the right job. Our work reflects the company’s deep commitment to compliance, technical innovation, and the agility to respond to constant changes in the background screening landscape. We also, provide the tools, skills, knowledge, and resources necessary for employers to create their own safe hiring program.
ClearStar is a leader in background check and medical screening technology, developing innovative products that have helped companies hire better for 25 years. The company has expanded quickly, and we have just secured additional investment to meaningfully accelerate our growth.
To achieve our ambitions, we are now creating new, empowered product teams to build cutting-edge products. Reporting directly to the Director of Product Management, the Product Owner will lead one of these new teams, ensuring the value and viability of the product. The Product Owner will be expected to develop and champion the vision of the products, serving as the biggest advocate for end-users and stakeholders while working closely with Software Engineering, Quality Assurance, DevOps, and Client Service teams. The ideal candidate will be passionate, innovative, and accountable in terms of delivering value to the users and customers.
Summary: The Executive Assistant to the CEO reports directly to the CEO and will be responsible for the coordination of activities (operations and planning) and ensuring timely flow of information to and from the executive office. Handles details of a highly confidential and critical nature, and must function efficiently and effectively in a fast paced professional environment. The Executive Assistant must have a proven ability to independently manage multiple tasks and projects with competing priorities and deadlines, screen and prioritize communications and opportunities from external and internal sources, and organize and maintain administrative processes. Excellent judgement is essential to this position. Regularly required to resolve complex administrative problems independently. Perform tasks that are diverse and advanced. Special projects may require flexibility with schedule based on the priorities and deadlines for the CEO.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Summary: Responsible for utilizing drug screening software to process results received from the laboratory as well as performing the following duties.
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About ClearStar: ClearStar, Inc. is a leading provider of Human Capital Integrity℠ technology-based services specializing in background and medical screening. The company offers employers valuable employment intelligence to support better recruiting and decision-making by increasing the quality, reliability, and visibility of information. A seven-time Inc. 5000 honoree and founding member of the Professional Background Screening Association (PBSA, formerly NAPBS), ClearStar has provided innovative technology solutions to businesses in the human capital management industry from its corporate offices in Alpharetta, Georgia, since 1995. Since 2020, ClearStar has been a portfolio company of Hanover Investor Management, a London-based private equity firm. Hanover’s investment process, which has been refined over decades of hands-on management of small to mid-size organizations, centers on a deep understanding of each portfolio company’s operational and strategic context and market opportunities.
Location: This is a hybrid remote position with initially a 60%/40% split between work-from-home and coming into the office in Alpharetta with the option to flex WFH based on business priorities.
Position Summary: ClearStar is growing and scaling at an extremely rapid pace. Our year-over-year revenues are on pace to grow by more than 50%. Our employee base has more than doubled in the past 12 months. Our People Team is seeking a top-notch People Partner to help us sustain our pace, operate efficiently and support our culture and company values.
This is an exciting opportunity for someone comfortable in a fast-paced, high-growth company who is ready to make an immediate impact as the frontline consultant to employees and people managers to create a positive employee experience.
People Operations: Provide operations support including but not limited to new hire orientation, recruiting, benefits and payroll administration, and work to streamline and increase consistency in existing processes. Work together with the business teams to streamline operational functions and provide operations support to employees. This includes PEO system and payroll administration. 20-25% of the Role.
Provide general employee relations support and acting as a trusted advisor to internal employees in the areas of company policy, benefits, payroll, leaves, workers compensation, 401K, and Insperity. Coordinate and execute HR programming initiatives in the areas of recruitment and selection, onboarding, learning and development, succession planning, performance management, engagement and retention.
Business Partnership: Trusted advisor to manager and employees to help them deliver their best work every day. Execute a full range of People duties: support and facilitate organizational design and development, coaching, and team building that supports change and growth. Provide data analysis and reporting solutions based on business needs.
Employee Engagement: Champion to drive and leverage employee engagement initiatives that elevate and sustain high levels of employee involvement.
Employee Relations: Manage and resolve complex employee relations issues.
Culture: Engage and align team with values and culture to drive inclusivity and a growth mindset. Champion and accelerate our efforts to build a best place to work.
Minimum Qualifications:
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