Why Restaurants Need to Screen Potential Employees


Why Restaurants Need to Screen Potential Employees

What’s tougher than regular employee turnover?

Not a lot.

But it’s especially tough in the restaurant business. Keeping a batch of hangry customers waiting doesn’t just mean a rough day. It’s rough on business.

So, how do you hire the right people? Potential new hires may claim to make an epic sirloin. But will their background check get the same rave reviews?

Screening plays a pivotal role for restaurants. Here’s how to make the most of it.

Consistency is everything.

What keeps customers returning to their favorite eatery? Success depends on plenty of factors, but consistency is high on the list—from cooking to safety standards, to customer service.

But another area where consistency is a must: background screening. Set a screening policy for your company and keep it consistent. This is critical not just for compliance, but it will offer much-needed clarity in the hiring process.

Go high tech with hiring.

Simplify the process for you and your candidates by going digital with the screening and hiring process. In more than one industry, it has been shown that digital solutions can attract a broader range of candidates—and make your job easier.

Re-think the way you test.

The stats are sobering: a report from the Substance Abuse and Mental Health Services Administration says, “one out of every five restaurant and hotel employees uses illicit drugs, giving the hospitality industry the highest incidence of abuse compared to other U.S. employers.”

Tackle that stat with screening innovation. Paperless drug testing options like ClearStar’s ClearMD offers screening that’s both professional and candidate-friendly.

CareerPlug says one great way to reduce employee turnover is to “expel subjectivity.” And one way to quash subjectivity? Boosting the role screening plays in the hiring process. Implementing consistent screening standards and being open to new ways of screening, like our suite of digital screening solutions, can make a positive difference. Contact us today to learn more!


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