APRIL 2024 SCREENING COMPLIANCE UPDATE
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FEDERAL DEVELOPMENTS
General Counsel of the CFPB Delivers Remarks Focusing on Medical Collections and Tenant Screening In a recent speech at the National Consumer Law Center/National Association of Consumer Advocates Spring Training, Seth Frotman, General Counsel of the Consumer Financial Protection Bureau (CFPB or Bureau), focused on medical billing and collections and tenant screening and debt, emphasizing the CFPB’s enforcement of the Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) in these areas. Medical Collections and Consumer Reporting According to Frotman, as healthcare costs rise families are being burdened with medical bills that they should not or do not owe. The CFPB has purportedly received over 15,000 complaints about debt collectors pursuing unpaid medical bills in the past two years. Frotman emphasized that debt collectors are strictly liable under the FDCPA for any misrepresentations they make about whether and how much a consumer owes. Additionally, a debt collector violates the FDCPA if they collect an amount that is no longer correct, such as when an insurance company or patient has made a payment on the bill. The CFPB is also focused on the issue of medical bills appearing on credit reports. The Bureau has initiated a rulemaking process, discussed here, to remove medical bills from credit reports used by creditors as a matter of federal law. Rental Collections and Consumer Reporting Frotman also discussed the collection and reporting of unpaid rent. According to Frotman, as corporate landlords have increased their rental holdings, demand has substantially increased for “tenant screening” products that perform digital, algorithmic scoring of prospective tenants. The CFPB has purportedly received complaints from renters about inaccuracies and errors on tenant screening reports that have a long impact on their housing opportunities. As discussed here, the CFPB recently issued an advisory opinion on background screening emphasizing that consumer reporting agencies, including those offering tenant screening products, must under the FCRA maintain reasonable procedures to avoid producing reports with false or misleading information. The CFPB has also seen debt collection activity related to rental debt increase substantially over the last several years. The CFPB is monitoring debt collection and consumer reporting complaints involving rental-related activity. The CFPB has emphasized that the FDCPA applies to the collection of residential rental debt by debt collectors, including by attorneys. Thus, law firms can be held liable under the FDCPA if they approve eviction actions without performing a meaningful review of each case. Additionally, according to Frotman, debt collectors acting on behalf of landlords may violate the FDCPA by collecting amounts that are inflated by fees that are not owed as a matter of state law. He gave the example that landlords may improperly charge tenants for basic repairs and routine upkeep that should be the landlord’s financial responsibility under the warranty of habitability in most states. These amounts may then improperly end up in debt collection actions subject to the FDCPA or on credit reports. Frotman concluded his remarks by encouraging the attendees to tell the Bureau about their cases in this area. “The CFPB has an active amicus brief program. And we rely on monitoring of active litigation to bring to our attention emerging issues and areas of concern.” Click Here for the Original Article Enforcement Guidance on Harassment in the Workplace On April 29, 2024, the EEOC issued a new Enforcement Guidance on Harassment in the Workplace under EEOC-enforced laws. The guidance became effective on the same day. The Enforcement Guidance supersedes Compliance Manual Section 615: Harassment (1987); Policy Guidance on Current Issues of Sexual Harassment (1990); Policy Guidance on Employer Liability under Title VII for Sexual Favoritism (1990); Enforcement Guidance on Harris v. Forklift Sys., Inc. (1994); and Enforcement Guidance on Vicarious Employer Liability for Unlawful Harassment by Supervisors (1999). For more information on the Enforcement Guidance, you can review it at: https://www.eeoc.gov/laws/guidance/enforcement-guidance-harassment-workplace#_Toc164807993 Click Here for the Original ArticleSTATE, CITY, COUNTY AND MUNICIPAL DEVELOPMENTS
LA County Passes Fair Chance Ordinance on Employer Consideration of Criminal History The County of Los Angeles has announced a new Fair Chance Ordinance, taking effect on September 3, 2024, that will regulate the consideration of criminal history information by employers with five or more employees in unincorporated areas of the county. While some of the new requirements align with similar requirements under California’s existing fair chance laws, many of the ordinance’s provisions impose entirely new requirements. Employers that fail to update their background check processes to comply with the amendments could face a private civil action or significant civil penalties. The new ordinance (the Ordinance) is one of several fair chance laws with which California employers must comply. For example, the California Fair Chance Act (Fair Chance Act) requires employers considering criminal history information to follow strict rules, which were expanded by amended regulations that went into effect last year. In addition, the City of Los Angeles previously enacted the Fair Chance Initiative for Hiring Ordinance (FCIHO), imposing additional limitations and procedural requirements on employers that consider an applicant’s criminal history when making employment decisions. Below we highlight notable aspects of the new Ordinance, including similarities and differences between the Ordinance and the existing Fair Chance Act and FCIHO. However, this LawFlash does not cover all aspects of the Ordinance. The full text of the Ordinance can be found here. REQUIREMENTS FOR JOB POSTINGS AND CONDITIONAL OFFER LETTERS Similar to the FCIHO, the new Ordinance requires employers to state in job postings that qualified applicants with criminal histories will be considered for employment. However, the Ordinance uniquely requires “regulated employers” that are “required by local, State or federal law or regulation to restrict or prohibit the hiring of individuals with certain specified Criminal History for the job position” to identify such laws or regulations in all job postings. Moreover, if an employer intends to review an applicant’s criminal history in connection with a conditional offer of employment, the job posting must include a list of “all material job duties of the specific job position which the Employer reasonably believes that Criminal History may have a direct, adverse and negative relationship potentially resulting in the withdrawal of the Conditional Offer.” The Ordinance identifies several statements that must be incorporated into conditional offer letters, including a statement that the conditional offer is contingent upon the review of the individual’s criminal history and a statement that the employer has “good cause” to conduct a review of criminal history for the specific job, with supporting justification provided in writing. “Good cause” exists where- the employer faces a significant risk to its business operations or business reputation unless a review of criminal history is conducted for the specific job position; or
- a review of criminal history is necessary for the specific job position due to articulable concerns regarding the safety of, or risk of harm or harassment to, the employer’s staff, employees, contractors, vendors, associates, clients, customers, or the general public.
- conducts business in Nebraska or produces a product or service consumed by residents of Nebraska;
- processes or engages in the sale of personal data; and
- is not a small business as determined under the federal Small Business Act, except if such person engages in the sale of sensitive data without receiving prior consent from the consumer.
- Confirm whether a controller is processing their personal data and access the personal data;
- Correct inaccuracies in their personal data, taking into account the nature of the personal data and the purposes of the processing of their personal data;
- Delete their personal data provided by or obtained about the consumers;
- Obtain a copy of their personal data that the consumer previously provided to the controller in a portable and readily usable format (to the extent technically feasible)(i.e. data portability); and
- Opt out of the processing of their personal data for the purposes of targeted advertising, the sale of their personal data, or profiling in furtherance of a decision that produces a legal or similarly significant effect concerning the consumer.
- Limit the collection of personal data to what is adequate, relevant, and reasonably necessary in relation to the disclosed purposes with which the data is processed – unless the controller obtains the consumer’s consent;
- Establish, implement and maintain reasonable administrative, technical, and physical data security practices that are appropriate to the volume and nature of the personal data at issue to protect the confidentiality, integrity, and accessibility of personal data; clearly and conspicuously disclose to consumers if they sell personal data to third parties or process personal data for targeted advertising and provide a clear method for consumers to opt out. Notably, similar to the California Consumer Privacy Act and the Connecticut Data Privacy Act, sale is broadly defined as the exchange of personal data for monetary or other valuable consideration by the controller to a third party;
- Not process “sensitive data” without the consumer’s express consent, or in the case of a known child, in accordance with the federal Children’s Online Privacy Protection Act of 1998. Sensitive data is defined as personal data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnosis, sexual orientation or citizen or immigration status; genetic or biometric data that is processed for the purpose of uniquely identifying an individual; personal data collected from a known child; or precise geolocation data;
- Not process personal data in violation of state and federal laws that prohibit unlawful discrimination against consumers;
- Discriminate against a consumer for exercising any of the consumer rights contained in the act; and
- Conduct and document a data protection assessment of: the processing of personal data for purposes of targeted advertising; the sale of personal data; the processing of personal data for profiling, if the profiling presents a reasonably foreseeable risk of unfair or deceptive treatment or unlawful disparate impact on consumers, financial, physical or reputational injury to consumers, or a physical or other intrusion offensive to a reasonable consumer upon their “solitude or seclusion, or the private affairs or concerns”, or other substantial injury to any consumer; processing sensitive data; or the processing of personal data that presents a heightened risk of harm to the consumer.
- Definition of a Controller. Unlike most other US State Data Privacy Laws, Nebraska’s Data Privacy Act does not provide for a minimum threshold of consumers’ personal information a business must process or a percentage of revenue to be derived from the sale of personal data in order for the law to apply.
- Activity Qualifying as a Sale of Personal Data. As note above, similar to California and Connecticut, Nebraska broadly covers exchanges of personal data for valuable consideration as a “sale” of personal data, triggering heightened disclosure and control requirements for consumers for certain activity including online tracking.
- Right to Delete. Upon receiving a request to delete, a business must not only delete the personal data it has collected from the consumer, but also the personal data obtained about the consumer from other sources.
- Permanent 30-day Cure Provision. Many other state data privacy laws sunset their cure provisions after some months, with the expectation that businesses should have fully implemented the consumer privacy protections by that time. The Nebraska Data Privacy Act, on the other hand, will continue to provide an opportunity to rectify alleged deficiencies.
- Obtaining Affirmative Consent. Nebraska’s Data Privacy Act requires controllers to first obtain consent before processing consumers’ sensitive data, selling sensitive data, as well as before processing the sensitive data of a known child.
- Processing Agreement Required between Controllers and Processors. Like certain other US State Data Privacy Laws, the Nebraska’s Data Privacy Act requires controllers to enter into contracts with data processors governing the processor’s data processing procedures. Contracts under Nebraska’s Data Privacy Act must set forth clear instructions for processing personal data, the nature and purpose of processing, the type of data subject to processing, the duration of processing, and the parties’ rights and obligations. The law also requires processors to ensure each person processing personal data is subject to a duty of confidentiality with respect to the data and to delete or return personal data upon the controller’s request.
- Right for Consumers to Opt Out. The Nebraska’s Data Privacy Act permits consumers to opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of a decision that products a legal or similarly significant effect concerning the consumer.
COURT CASES
Municipal Violation Is Not ‘Arrest Record’ Covered by Wisconsin Fair Employment Act, Court Holds The Wisconsin Fair Employment Act’s (WFEA’s) prohibition against discrimination based on employees’ arrest and conviction record has always been considered broad, and its standard of allowing employers to make employment decisions only based on “substantially related” offenses is equally nuanced. The Wisconsin Court of Appeals has narrowed the scope of the prohibition on considering employees’ arrest and conviction records by holding the WFEA does not prohibit employers from terminating employees based on noncriminal, municipal citations. In Oconomowoc Area School District v. Cota, 2024 WI App 8 (2024), the School District terminated two employees’ employment based on its belief that they stole and sold the School District’s scrap metal and kept the proceeds for themselves. The School District based its termination decision, in part, on the employees’ municipal citations for theft and a municipal attorney’s representations that he believed the employees were guilty of theft. The plaintiffs challenged their terminations by filing a complaint with the Wisconsin Department of Workforce Development, Equal Rights Division alleging the School District’s actions constituted unlawful arrest record discrimination under the WFEA. An agency administrative law judge, the Labor and Industry Review Commission, and the county circuit court all agreed with the employees and found the School District violated the WFEA because municipal citations fell within the WFEA’s definition of “arrest record.” The Wisconsin Court of Appeals disagreed and reversed the prior decisions, finding that municipal citations are not an “arrest record” under the WFEA. The appellate court’s analysis focused on the legislature’s intention when it used the phrase “or other offense” in Wis. Stat. § 111.32(1). The court concluded that because the legislature used the phrase “any felony, misdemeanor or other offense,” it intended only to protect criminal violations, not civil, noncriminal offenses such as municipal citations. Thus, because the Cota employees received only noncriminal, municipal citations, the appellate court said the WFEA did not prohibit the School District from terminating their employment based on those citations. The Cota decision further defines the scope of arrest and conviction record protections under the WFEA. Employers, however, should be cautious in relying on it to make employment decisions. The Labor and Industry Review Commission has petitioned the Wisconsin Supreme Court for review, and Cota could be overturned, likely with immediate effect. Click Here for the Original Article Muldrow v. City of St. Louis: Supreme Court Establishes New Harm Standard for Title VII Discrimination Claims The U.S. Supreme Court’s recent opinion in Muldrow v. City of St. Louis lowered the bar for employees asserting workplace discrimination claims related to transfers or similar employment actions under Title VII. The Muldrow decision eliminates the longstanding requirement imposed by most federal courts that employees must show an employment action caused “substantial,” “material,” or “significant” harm in order to maintain a Title VII discrimination claim. Local government employers are therefore advised to act cautiously when transferring employees. In Muldrow v. City of St. Louis, the Supreme Court considered whether a transfer of a police officer to a different position, allegedly based on sex, violated Title VII of the Civil Rights Act of 1964, even if the transfer did not “significantly” harm the employee. The court answered yes, finding that transferring an employee to a position with similar responsibilities and pay violates Title VII if the transfer is discriminatory and causes “some harm.” The Supreme Court’s opinion explicitly states that the threshold for showing “some harm” is lower than the “substantial harm” or “material adversity” standard previously employed by federal courts, although it leaves some room for interpretation as to how much lower it is. Although this was a 9-0 decision, the majority opinion and concurring opinions revealed differing thoughts amongst the justices about how “some harm” will be interpreted by lower courts. Regardless, it is clear that more workplace actions will be brought within the scope of Title VII, and employers are well advised to carefully document and clearly articulate the reason for the transfer. Background of Title VII and Muldrow Title VII prohibits an employer from “discriminat[ing] against any individual with respect to h[er] compensation, terms, conditions, or privileges of employment, because of such individual’s race, color, religion, sex, or national origin.” Plaintiff employees who challenge some employment action are usually required to show, among other things, that the employee experienced an adverse employment action, and that the action was taken because of the employee’s membership in a protected class. In cases where employees allege discrimination related to some action by their employer that changes their working conditions but that does not involve hiring, firing, or compensation, courts have scrutinized whether the challenged action was actually an “adverse” employment action or merely a neutral (or even positive) change in the employee’s working conditions. Muldrow involves Police Sergeant Lisa Muldrow being involuntarily transferred to a position in a different district that had different duties but the same pay and comparable seniority and opportunities for advancement. Sergeant Muldrow sued the City of St. Louis Police Department, claiming that her transfer was an adverse employment action taken because of her sex, violating Title VII. Sergeant Muldrow alleged that the new position carried less prestige and required her to work weekends and wear a uniform rather than plain clothes. The city argued that it did not violate Title VII because Sergeant Muldrow’s new role was similar to her prior one and provided the same pay and benefits. The city argued that to violate Title VII, the transfer must cause “material objective harm” or a “significant disadvantage” and Sergeant Muldrow’s grievances failed to meet these heightened standards. The district court and circuit court agreed with the city and granted the city summary judgment. The Supreme Court disagreed, however, finding that there was no basis in the text of Title VII for requiring a heightened level of harm, and thus an employee challenging an allegedly discriminatory job transfer under Title VII need only show “some harm” with respect to an identifiable “term or condition” of employment. This holding would apply to a range of employment decisions, including transfers that result in a different work location, work schedule, or different perks. Justice Elena Kagan, the author of the majority opinion, cited a few prior circuit court cases and described how the new lower standard would alter their outcome. For example, in Cole v. Wake County Board of Education, a school principal was transferred into a non-school-based administrative role supervising fewer employees. Although the Fourth Circuit in Cole did not find this transfer to result in a “significant disadvantage,” Justice Kagan stated that the transfer would violate Title VII under the “some harm” standard. In summary, transfers based on an individual’s race, color, religion, sex, or national origin violate Title VII if the transfer causes “some harm” to employees regarding the terms and conditions of their employment. This standard is lower and, unlike the objective material harm standard, it is not limited to changes in pay, benefits, or responsibilities. What the Decision Means for Local Government Entities and How to Avoid Risk This decision creates a new legal risk for government entities to consider when making transfer decisions. Moving forward, employers will be in a better position if evidence exists explaining the reason or reasons for transfer decisions that are not based on protected characteristics. Click Here for the Original Article EEOC Weighs In On Novel Artificial Intelligence Suit Alleging Discriminatory Hiring Practices Duane Morris Takeaways: In Mobley v. Workday, Inc., Case No. 23-CV-770 (N.D. Cal. April 9, 2024) (ECF No. 60), the Equal Employment Opportunity Commission (“EEOC”) filed a Motion for Leave to File an Amicus Brief in Support of Plaintiff and in Opposition to Defendant’s Motion to Dismiss. This development follows Workday’s first successful Motion to Dismiss, about which we previously blogged here, after which the Court allowed Plaintiff a chance to amend his complaint. For employers utilizing Artificial Intelligence in their hiring practices, this notable case is worth monitoring. The EEOC’s decision to insert itself in the dispute demonstrates the Commission’s commitment to continued enforcement of anti-discrimination laws bearing on artificial intelligence use in employment. Case Background Plaintiff, an African American male over the age of forty alleged that he suffered from anxiety and depression and brought suit against Workday claiming that its applicant screening tools discriminated against applicants on the basis of race, age, and disability. Plaintiff further alleged that he applied for 80 to 100 jobs, but despite holding a bachelor’s degree in finance and an associate’s degree in network systems administration, he did not get a single job offer. Id., 1-2 (ECF No. 45). Workday moved to dismiss the Complaint in part arguing that Plaintiff did not allege facts to state a plausible claim that Workday was liable as an “employment agency” under the anti-discrimination statutes at issue. On January 19, 2024, the Court granted the defendant’s motion to dismiss, but with leave for Plaintiff to amend, on the ground that plaintiff failed to plead sufficient facts regarding Workday’s supposed liability as an employer or “employment agency.” Shortly thereafter, Plaintiff filed his Amended Complaint. Id. (N.D. Cal. Feb. 20, 2024) (ECF No. 47.) On March 12, 2024, Workday filed its Motion to Dismiss Amended Complaint, asserting that Workday is not covered by the statutes at issue – Title VII, the Americans with Disabilities Act (“ADA”), and/or the Age Discrimination in Employment Act (“ADEA”) – because Workday merely screens job seekers rather than procuring them. Id., (ECF No. 50.) On April 2, 2024, Plaintiff filed his opposition (id., ECF No. 59) and, on April 12, 2024, Workday filed its reply. Id., (ECF No. 61.) The motion is fully briefed and set for hearing on May 7, 2024. The EEOC’s Motion for Leave to File an Amicus Brief On April 9, 2024, before Workday filed its Reply, the EEOC filed a Motion for Leave to File an Amicus Brief in Support of Plaintiff and in Opposition to Defendant’s Motion. Id., (ECF Nos. 60 & 60-1.) The EEOC noticed its Motion for hearing on May 7, 2024. Id., (ECF No. 60.) The EEOC describes Mobley as a case that “implicate[s] whether,” Title VII, the ADA, and the ADEA, “cover[s] entities that purportedly screen and refer applicants and make automated hiring decisions on behalf of employers using algorithmic tools.” Id., at 1 (ECF No. 60-1.) The Commission argues that Plaintiff’s Amended Complaint satisfies federal pleading standards “with respect to all three theories of coverage alleged.” Id., at 4. First, with respect to Workday as an employment agency, the EEOC notes that Title VII, the ADA, and the ADEA, all prohibit discrimination by employment agencies. Under each statute, the term “employment agency” includes “any person regularly undertaking with or without compensation to procure employees for an employer.” Id. The EEOC maintains courts generally construe “employment agency” based on “‘those engaged to a significant degree’ in such procurement activities ‘as their profession or business,’” and the focus on the degree to which an entity engages in “activities of an employment agency.” Id. The EEOC argues, among these activities, screening and referral activities are classically associated with employment agencies. Id., at 5. The Commission asserts that “[Plaintiff] has plausibly alleged that Workday’s algorithmic tools perform precisely the same screening and referral functions as traditional employment agencies—albeit by more sophisticated means.” Id., at 6. In contrasting Workday’s position, the EEOC urged the Court to find Workday’s arguments that “screening employees is not equivalent to procuring employees,” and that Workday does not “actively recruit or solicit applications” as unpersuasive. Id., at 7. Second, the EEOC argues leading precedent weighs in favor of Plaintiff’s allegations that Workday is an indirect employer. Taking Plaintiff’s allegations as true, the EEOC contends that “Workday exercised sufficient control over [Plaintiff’s] and others applicants’ access to employment opportunities to qualify as an indirect employer,” and “Workday purportedly acts as a gatekeeper between applicants and prospective employers.” Id., at 11. The EEOC argues Workday’s position on sufficient control misses the point. Workday’s assertion that it “does not exert ‘control over its customers,’ who ‘are not required to use Workday tools and are free to stop using them at any time,” is not the inquiry. Id., at 12. Rather, the relevant inquiry is “whether the defendant can control or interfere with the plaintiff’s access to that employer,” and the EEOC notes that the nature of that control or interference “will always be a product of each specific factual situation.” Id. Finally, the EEOC maintains that Plaintiff plausibly alleged Workday is an agent of employers. The EEOC also maintains that under the relevant statutes the term “employer” includes “any agent of” an employer and several circuits have reasoned that an employer’s agent may be held independently liable for discrimination under some circumstances. Id. In analyzing Plaintiff’s allegations, the EEOC argues that Plaintiff satisfies this requirement, where Plaintiff “alleges facts suggesting that employers delegate control of significant aspects of the hiring process to Workday.” Id., at 13. Accordingly, the EEOC concludes that Plaintiff’s allegations are sufficient and demonstrate “Workday’s employer-clients rely on the results of its algorithmic screening tools to make at least some initial decisions to reject candidates.” Id., at 14. On April 15, 2024, the Court ordered any opposition or statement of non-opposition to the EEOC’s motion for leave shall be filed by April 23, 2024. Id. (ECF No. 62.) Implications For Employers With the EEOC’s filing and sudden involvement, Employers should put great weight on EEOC enforcement efforts in emerging technologies, such as AI. The EEOC’s stance in Mobley shows that this case is one of first impression and may create precedent for pleading in AI-screening tool discrimination cases regarding the reach of “employment decisions,” by an entity – whether directly, indirectly, or by delegation through an agent. The Mobley decision is still pending, but all Employers harnessing artificial intelligence for “employment decisions” must follow this case closely. As algorithm-based applicant screening tools become more common place –the anticipated flood of employment discrimination lawsuits is apt to follow. Click Here for the Original ArticleINTERNATIONAL DEVELOPMENTS
Social media screening for job applicants: Human rights and privacy risks Alberta employers should be aware of In the digital age, the recruitment landscape has expanded beyond traditional methods, with social media becoming a significant tool for evaluating potential candidates and completing background checks. However, the practice of “creeping” on candidates’ social media profiles during the hiring process raises important legal considerations for employers. Research from a recent study of Canadian employers indicated that 65% of companies surveyed use social media screening during the hiring process, and 41% of those companies had rejected applicants because of what they had found.[1] Despite the prominence of this practice, there are potential human rights and privacy pitfalls that an employer must be careful to avoid when screening a job applicant’s personal social media accounts.HUMAN RIGHTS CONSIDERATIONS
The Alberta Human Rights Act (“AHRA”) provides legal recourse to job applicants if they are rejected based on a “protected characteristic.” The protected characteristics are listed under paragraph 7(1)(b) of the AHRA and include race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status or sexual orientation. In order for an unsuccessful job applicant to be granted a legal remedy pursuant to the AHRA, they must establish a prima facie case of discrimination. Generally the unsuccessful applicant must show that they have a protected characteristic, that they suffered a disadvantage or adverse impact, and that the protected characteristic was a factor that contributed to the disadvantage or adverse impact.[2] The onus then shifts to the employer to demonstrate that the applicant’s protected characteristic was not a factor in the decision. An effective defence often involves demonstrating that the employer was unaware of the applicant’s protected characteristic and therefore the protected characteristic could not have been a factor in the decision. As a result, employers are advised to avoid questions related to protected characteristics during job interviews and reference checks. However, advancing a defence that an employer was unaware of an applicant’s protected characteristic will be particularly challenging if the employer has screened an applicant’s social media which has evidence of their protected characteristic(s). Social media can contain a plethora of information about an individual that crosses into the realm of protected characteristics, examples could be pregnancy announcements, posts about injuries or disabilities, affiliations with ethnic or cultural organizations, etc. While the employer may have set out with good intentions, it is difficult to predict what one may find when conducting these searches. The inability to predict, control or limit what information is obtained by these searches presents risks that employers should consider before conducting such checks. Once collected, information can be difficult to disregard. The employer may stumble upon information it did not set out to find, and that information could factor into hiring decisions, either deliberately or through unconscious bias, in violation of the AHRA.PRIVACY LAW CONSIDERATIONS
In addition to the human rights risks, private sector employers in Alberta must navigate the Personal Information Protection Act (“PIPA”). PIPA governs the collection, use, and disclosure of personal information and personal employee information. “Personal Information” is broadly defined as all information about an identifiable individual. Whereas “Personal Employee Information” is more narrowly construed and is defined as information reasonably required by an organization for the purposes of establishing, managing or terminating an employment relationship. Notably, the definition of “Personal Employee Information” expressly excludes information about the individual that is unrelated to the employment relationship. PIPA permits employers to collect, use and disclose Personal Employee Information about prospective employees without consent for reasonable purposes related to recruitment.[3] However, before engaging in social media screening of the personal social media accounts of applicants, employers should ascertain their business purpose for undertaking such checks and evaluate the appropriateness of doing so. Employers must demonstrate the reasonableness of utilizing social media for the collection of Personal Employee Information and must consider whether such a check will result in collection of information that is unrelated to the prospective employment relationship. It is imperative for employers to assess what unique insights a social media screening can offer that cannot be obtained through conventional methods like reference checks and interviews. Employers should be cautious about inadvertently collecting information about third parties during social media screens, which may not be permitted under PIPA. PIPA also requires employers to take steps to ensure that the information they collect and use is accurate. Social media accounts may contain inaccurate or out-dated information about job applicants, and employers should therefore be cautious about collecting or relying on that information. Depending on the nature of the information collected, if the information is publically available, and whether or not the job applicant is an external applicant or current employee, the employer may need to provide notice to the job applicant, or obtain their consent, before conducting a social media screen. For more information, employers are encouraged to review the Guidelines for Social Media Background Checks developed by the Office of the Information and Privacy Commissioner of Alberta.BEST PRACTICES
While social media background checks may appear enticing, there are legal risks associated with screening a job applicant’s personal social media accounts. While this practice may provide insights into a candidate’s character and qualifications, employers in Alberta must proceed cautiously. Respecting candidates’ privacy rights, focusing on job-related information, avoiding discriminatory practices, and ensuring the accuracy of information gathered are paramount. The first and safest option may be to refrain from conducting social media screening of job applicants full-stop. Using this strategy, an employer protects themselves from unintentionally discovering that a job applicant possesses a protected characteristic, or violating privacy laws by collecting irrelevant, inaccurate or too much information. In particular, employers should consider the following questions before proceeding:- Is the social media screen reasonable?
- Will the social media screen collect information that is related to protected characteristics, overly broad, or unrelated to the hiring process?
- Will the social media screen collect personal information about third parties?
- Is the information collected accurate?
- Is notice or consent required before conducting the social media screen?
MISCELLANEOUS DEVELOPMENTS
U.S. Bans Non-Competes Nationwide Except in M&A – A Corporate Perspective On 23 April 2024, the United States Federal Trade Commission (FTC) issued a final rule, which effectively bans non-competition agreements for workers in all circumstances except in M&A (the “Rules”). Particulars of the Rule The Rules represent a watershed moment in the evolution of non-competition agreements in the United States. Prior to their enactment, non-competition agreements for workers were lawful to varying degrees in all states except California. However, even in California, there was an exception permitting non-competition agreements in the context of M&A. This exception continues to apply as it is expressly stated in the Rules. Going forward, non-competition agreements will not be allowed on a nationwide basis for all works, including senior executives. The existing non-competition agreements for workers who are not senior executives will also be invalid under the Rules on a going forward basis. Furthermore, employers are required to notify them of this fact within 120 days, with the FTC providing model language in the Rules to assist with the process. The existing non-competition agreements for workers who are senior executives remain valid. The term “worker” includes employees and independent contractors (e.g. advisors). The term “senior executive” means a worker who was in a “policy-making position” whose compensation was US$151,164 or greater in the preceding year. The term “policy-making position” means someone who was in a position of final authority to make business decisions for a common enterprise.[1] Potential Consequences from a Corporate Perspective The exception in the Rules for M&A is highly consequential for corporate practitioners. Specifically, the Rules do not apply to “a non-compete clause that is entered into by a person pursuant to a bona fide sale of a business entity, of the person’s ownership interest in a business entity, or of all or substantially all of a business entity’s operating assets”. Accordingly, as the Rules do not apply to M&A, existing state law on non-competition agreements in M&A will continue to apply. As stated above, non-competition agreements in the context of M&A is a common exception to restrictions against non-competition agreements, including in California where they have always been prohibited as a general rule. The FTC noted that there are less obstructive ways to ensure an employer’s protection of trade secrets following departures, including confidentiality and trade secrets undertakings. In practice, employers ranging from start-ups to established multinational companies may more actively monitor post-employment compliance of confidentiality and trade secrets undertakings. There may be unsettled questions arising from the use of claw-backs or deferred compensation arrangements to ensure compliance, which will have to be settled in the courts. In the venture capital space, the Rules may facilitate the formation of more start-ups, as the Rules ease the burden that may have applied to founders and key employees who may be subject to the non-competition agreements of their former employer. Click Here for the Original Article Utah’s New AI Disclosure Requirements Effective May 1 The Utah legislature has been busy, with another law effective May 1. This one is “privacy adjacent” but worth keeping in mind. The law, the Artificial Intelligence Policy Act, was signed into law in March. Among other things, it will require companies to respond “clearly and conspicuously” to an individual who asks if they are interacting with artificial intelligence and the communications are made in connection with laws regulated by the Utah department of commerce. (This includes the Utah Privacy Act, the state’s sales practices law, its telephone solicitation laws, and many others.) Artificial intelligence is defined in the law as an artificial system that is trained on data, that interacts with someone through text, audio or visual means, and creates output that is “similar” to a human, without human oversight. The law’s disclosure requirement is a reactive one. The disclosure needs to happen only if “asked or prompted” by the individual. There is one caveat to this reactive provision. Businesses who are in “regulated” occupations must make a prominent disclosure that they are using AI in the provision of those services. Regulated occupations include any licensed by the Utah Division of Professional Licensing. This includes many health care professions, as well as court reporting, athletic trainers, plumbers, electricians, and more. The reactive nature of the law is unlike a California “chatbot” law. That law prohibits misleading people into thinking they are “interacting online” with a human if in fact they are interacting with an “artificial identity.” The law provides an affirmative defense to have a clear and conspicuous disclosure that the tool is a bot. A bot is defined as an online account where actions are not those of a person (so encompassing more than generative AI, but also automated replies). In other words, the law requires disclosing the nature of the “artificial identity” prior to someone interacting with it. It is narrower than the Utah law, however, as it relates only to when someone is interacting with the bot to “incentivize” a sale (or to get someone to vote). Putting It Into Practice: Companies who may be subject to this law (apart from any who provide services in “regulated occupations”) may want to test any GenAI tools they are using to interface with the public. How do those tools respond if someone asks “are you AI,” “is this a bot,” “are you human” and the like? For those who are in regulated occupations, remember that the disclosure obligations are affirmative to the extent that the law applies. Click Here for the Original Article © 2024 ClearStar. All rights reserved. – Making copies of or using any part of the ClearStar website for any purpose is prohibited unless written authorization is first obtained from ClearStar. ClearStar does not provide or offer legal services or legal advice of any kind or nature. Any information on this website is for educational purposes only.Let's start a conversation
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