New integration with Apple’s iPhone Passbook and Google Wallet, a first in the industry, provides significant ease-of-use benefits and enhanced convenience to applicant and efficiency gains for employer
ClearStar, a technology and service provider to the background check industry, is pleased to announce the integration of its drug screening services offered by its Medical Information Services (“MIS”) division with the Apple Passbook for iPhone, Google Wallet and some additional third-party mobile wallet providers, thereby significantly streamlining the process for the applicant and providing efficiency gains for the employer. This represents the first such integration in the drug screening industry.
The Company’s MIS division provides an automated web-based drug and alcohol testing and results review service primarily for employers but also direct to employees. ClearStar has now integrated its online drug and alcohol testing laboratory registration and electronic custody and control form (WebCCF) technology with mobile wallets to enable a completely paperless drug screening process. The benefits for the applicant include the drug test form being deposited in the virtual wallet on the applicant’s phone – in the same way as a boarding pass, event ticket or coupon – and displays the address, phone number and hours of operation of the collection site (where the sample will be taken to be tested). In addition, it automatically integrates with the phone’s features, such as calendar and location services for map or route planner to generate automatic reminders and the auto-loading of the test form on the lock screen as the applicant nears the collection site.
This product enhancement also brings significant efficiency gains to the employer during the hiring process. The Company believes that through the new features, the number of missed appointments will be reduced and the applicant is less likely to forget to bring the form to the collection site, which would otherwise result in the test being rearranged or the administrator being required to search for the applicant’s registration. The speed of the process at the collection site is increased through the applicant’s registration number being scanned or typed directly from the phone rather than being read off a piece of paper. This also reduces the risk of error through the manual input of data.
Todd Shoulberg, Vice President of Medical Information Services at ClearStar, said: “The challenge was to develop an integrated offer to increase the efficiency of the hiring process for both the applicant and the employer. We feel, with features such as auto-loading and calendar and location services, we have taken great strides in making the whole process as smooth as possible for all concerned. Everything they need is right there onscreen the second the applicant pulls into the parking lot.”
“At ClearStar, we believe that treating the applicant with care and respect is the best way to treat our customers with care and respect, ” added Robert J. Vale, Jr., Chief Executive Officer. “We are proud to be the first drug screening provider to have introduced this offering to the market – much in the same way that we pioneered the automation of medical screening with our WebCCF technology. This further demonstrates ClearStar’s technical strength as well as our expertise in understanding the needs of applicants and employers.”
ClearStar, Inc. is a leading and trusted background check technology, strategic services, and decision-making information provider to employers and background screening companies.
A seven-time Inc. 5000 honoree and founding member of the National Association of Professional Background Screeners (NAPBS), ClearStar has provided innovative technology solutions to businesses in the human capital management industry from its corporate offices in Alpharetta, Georgia since 1995. For more information about ClearStar, please visit: https://www.clearstar.net.